Making Knowledge Work

Enabling knowledge workers for success

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According to our qualitative and quantitative research study, conducted in partnership with global B2B marketing agency Metia Group, knowledge is now seen as the edge that every business requires.

With 68% of knowledge workers describing "the information contained in digital documents and files" as the most important thing to their business, decision-makers are even more likely to emphasize the importance of documented knowledge.

But what is knowledge work? Who are knowledge workers? And what is needed to help them succeed so that our workplaces and communities can prosper?

This report highlights the importance of making knowledge work, and you'll learn:

  • Where this knowledge work is being done.
  • What makes it effective.
  • How it can benefit the most people.

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